Built for Wholesale Distribution
- One platform that consolidates ERP, WMS, CRM, & eCommerce
- A real-time, consolidated view into key business data increases efficiencies and control across the financial, supply chain and marketing operations
- Optimised cash flow based on predictive demand and supply
- eCommerce
- Inventory Management
- Order Management
- CRM
- Financial Management
- Marketing & Sales
- Warehouse & Fulfillment
eCommerce
Deliver Engaging Shopping Experiences
Since eCommerce is natively unified with your back-office systems, a single source of customer, order, and inventory data is used to power your website to provide a more relevant and engaging online experience.
Any Device
Create content once and automatically adjust site screen sizes and capabilities for different devices with responsive design.
Increase Conversions
Boost sales with flexible promotions and relevant product recommendations based on merchant-driven rules like browsing behaviour or best sellers.
Improve Customer Satisfaction
Give shoppers easy access to manage their accounts, track order status, request returns and submit inquiries without having to call customer support.
Inventory Management
Optimise the use of your inventory, reduce handling costs, optimise cash flow, and deliver products to your customers when and where they want them.
Centrally manage inventory across multiple locations/selling channels.
Optimise inventory levels and minimize stockouts with demand-based planning, taking into count historical demand, sales forecasts and seasonality.
Boost profitability by managing inventory more efficiently with company-wide inventory visibility.
Reduce shipping costs due to unplanned replenishment.
Decrease the cost of goods sold (COGS) by minimising the number of times an item is physically moved while in the warehouse.
Minimise discounting and write-offs for slow-moving and obsolete inventory.
Order Management
Manage orders from multiple channels — in-store, web, call centre, mobile, kiosk — in one place. Delivering a “buy anywhere, fulfil anywhere” experience is easy with real-time inventory visibility across all locations, including stores. Process orders faster, gain more satisfied customers and lower operational costs.
CRM
Bring siloed data sources into a single repository to get a complete view of the customer across all channels and touchpoints. Capture all preferences, interactions and transactions and create rich customer profiles that will help you provide consistent service and support personalised marketing, merchandising and targeted promotions across all channels.
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Financial Management
A best-of-breed financial management application ensures world-class accounting across your organisation.
Easily understand key metrics—like Cost of Goods Sold and Picking Accuracy—that help you improve organizational efficiencies and grow your business.
Gain real-time access to the financial and operational performance of your wholesale distribution business.
Automate transaction flow and reduce manual data entry to eliminate errors and improve time to value.
Maintain compliance with applicable accounting standards while establishing control and enabling audit trails.
Marketing & Sales
Real-time metrics and comprehensive data drive engagement with current customers and new market expansion.
Unparalleled efficiency and visibility from lead to close, support a sales effort that’s second to none.
Warehouse & Fulfillment
NetSuite's comprehensive fulfillment controls help you reduce your cycle times and shipping costs while increasing your on-time delivery rates.
Reduce Shipping Costs
Speed deliveries and save on shipping costs.
Increase On-Time Delivery Rates
Meet customer expectations to improve loyalty.
Save Fulfillment Resources
Improve the pick, pack and ship process with zone and wave picking while prioritizing picking by carrier pick-up time.