What is NetSuite Inventory Management?
NetSuite Order Management automates and manages the life cycle of an order — from the moment a customer places an order to delivery to post-sales service. It ensures accurate recordkeeping, covering order capture and validation, order release, shipment confirmation, customer communication and settlement. NetSuite Order Management also supports complex processes such as split shipments and drop ship. By tracking and managing the flow of information across all of your fulfilment locations and providers, NetSuite Order Management ensures orders move quickly and efficiently. When fulfilment problems arise, you can quickly resolve them and minimise delays.
Single Data Source
With inventory, pricing, order, payment and returns information producing a single source of data, customers and employees get consistent, fast answers to deliver a superior experience.
- Multichannel Order Management
- Sales Order Management
- Returns Management
- Pricing Management
Multichannel Order Management
Intelligently determine how best to fulfil orders based on global inventory availability and predefined business rules. Meet customer delivery expectations, including direct ship from the warehouse, store fulfilment and drop ship.
Sales Order Management
Improve cash flow by automating the order-to-cash process, removing bottlenecks and optimising processes to deliver orders on time and within budget.
Returns Management
Extend the omnichannel experience to returns and exchanges. Set rules to accept returns from all channels, offer exchanges and manage the credit process.
Pricing Management
Centrally manage, control and update pricing to maximise profits. Establish multiple price levels and customer- and currency-specific pricing. Easily create promotions for all sales channels — store, online, contact centers and sales orders. You’ll have all the data needed to analyze the effectiveness of your pricing strategy.
